AO4 Program Engagement Officer
- High Profile Government Department | Townsville Location
- Contract til November 2026
- Attractive pay rates $58.02 - $63.69 ph. + Super
This role offers the opportunity to contribute to transformative capital works projects that are shaping the future of transport and infrastructure in Northern Queensland. You'll be part of a close-knit Customer and Stakeholder Management team, helping drive strategic, transparent, and community-focused engagement efforts.
Responsibilities will include but not limited to:
- Develop and implement communication and engagement strategies tailored to specific infrastructure projects
- Build and maintain strong relationships with stakeholders, communities, and interest groups
- Prepare high-quality communication materials including newsletters, media releases, flyers, and construction updates
- Maintain and update project webpages and digital platforms (e.g., Social Pinpoint)
- Track and manage stakeholder feedback, correspondence, and issues using consultation management systems
- Provide responsive, on-the-ground support to ensure project information is delivered clearly, consistently, and proactively
- Previous experience in community engagement, stakeholder relations, or communications—ideally within infrastructure or government sectors
- Strong writing and digital communication skills, with an eye for detail and clarity
- The ability to navigate complex stakeholder environments with empathy and professionalism
- Organisational skills to manage multiple priorities and deadlines effectively
- A collaborative mindset and a genuine passion for community outcomes
- Long Term Project
- WFH Flexibility is available
- $58 - $63 per hour + Super
- Monday to Friday – 38 hours per week
- Free Parking onsite
- Government opportunity with plenty of potential!