About the Role
As a Business Support & Administration Officer, you'll provide administrative and service support across a range of council departments, helping to ensure the efficient delivery of services to both internal and external stakeholders. This is a varied role suited to someone who enjoys working in a fast-paced environment and can confidently manage competing priorities.
Key Responsibilities
- Provide high-quality administrative support across a range of business units.
- Respond to customer enquiries via phone, email and face-to-face where required.
- Process applications, documentation and correspondence accurately and efficiently.
- Maintain records and update information across multiple internal systems.
- Assist with financial processing, invoicing and other transactional tasks.
- Deliver a high standard of customer service while supporting continuous improvement initiatives.
- Previous experience in administration, business support or customer service.
- Strong organisational skills with the ability to manage a high-volume workload.
- Excellent attention to detail and a commitment to accuracy.
- Confidence using a range of computer systems and adapting to new technology.
- Strong communication and interpersonal skills with a customer-focused approach.
- Previous experience within local, state or federal government will be highly regarded, but is not essential.
- $34.96-$39.00 per hour + Super
- 36.5-hour week, Monday to Friday.
Please submit your CV in Microsoft Word format to be considered.
