Business Support Officer

Location:   Across Melbourne Metropolitan Area
Duration: Temporary Contracts (3-6 months) 
Rate:$38 – $47 per hour + super

We are currently seeing a strong influx of temporary Business Support Officer opportunities across a range of local councils throughout metro Melbourne. These roles offer a great opportunity to gain exposure to different departments and build your local government experience

Current Areas of Demand
We are actively recruiting for Business Support professionals with experience in:

• Building Support
• Planning Support
• Engineering Business Support
• Local Laws & Permits Administration
• Facilities Bookings
• Open Spaces / Parks Administration
• Leisure Centre Administration

Key Responsibilities
While duties vary depending on the department, responsibilities may include:

• Providing high-level administrative support to technical teams
• Managing customer enquiries via phone, email, and in person
• Data entry and records management (e.g. Pathway, TechOne, or similar systems)
• Processing permits, applications, and service requests
• Coordinating bookings, schedules, and internal workflows
• Supporting compliance and regulatory processes
• Liaising with internal and external stakeholders

About You
To be successful, you will bring:

• Previous experience in a Business Support, Administration, or Customer Service role (local government experience highly regarded)
• Strong organisational skills and attention to detail
• Ability to manage competing priorities in a fast-paced environment
• Excellent communication and stakeholder engagement skills
• Proficiency across Microsoft Office and council systems (desirable)
• Flexibility and availability for temporary contract work

Why Apply?

• Competitive hourly rates: $38 – $47 + super
• Exposure to a variety of council departments and projects
• Work with reputable local government organisations across Melbourne

If you’re currently available or considering your next contract within local government, we’d love to hear from you.