We are seeking a Planning & Building Business Support Officer
to join a busy Local Council in Melbourne’s south-east. This is a full-time contract role
starting immediately and running until November.
In this role you’ll provide administrative and customer service support across planning and building services. You’ll be working in a high-volume environment, so attention to detail, strong organisational skills, and the ability to manage competing priorities are essential.
Key responsibilities:
- Delivering excellent customer service to both internal and external stakeholders
- Processing and coordinating planning and building applications
- Preparing and issuing correspondence, reports, and property information
- Accurate data entry and records management in Council systems (Pathway, TRIM)
- Assisting with statutory returns, purchase orders and invoicing
- Supporting the team with general administration and use of a dedicated phone system
- Solid administration background with experience in customer-facing roles
- Strong organisational and time management skills
- Confident communicator with the ability to liaise across teams
- IT savvy – proficient in MS Office and quick to learn new systems- Pathway and TRIM experience
- Previous experience in local government, planning or building services essential
