This is a fantastic opportunity for someone who enjoys a fast-paced environment, building strong customer relationships and coordinating multiple projects from start to finish.
The Role
As the Customer Service Representative, you will manage a portfolio of home builds, ensuring each project progresses smoothly, accurately and within the required timeframes.
- Managing multiple customer job files from contract through to handover
- Preparing and issuing building contracts and associated documentation
- Maintaining accurate records of contracts, variations, selections and project information
- Raising, issuing and processing variation
- Providing proactive communication and regular updates to customers throughout the build
- Managing temporary power applications and other pre-construction requirements
- Preparing project files and documentation for site supervisors
- Liaising with Site Supervisors regarding construction progress, inspections and scheduling
- Raising and following up progress claims and payments
- Previous experience in residential construction, customer service, project administration or a similar role
- Strong understanding of the new home building process from contract through to handover
- Strong written and verbal communication skills
- Experience working with contracts, variations and project documentation
- Up to $90k + Super
- Norwest area - Parking onsite
- Join a growing and established residential construction business
- Opportunity to develop your career within the residential building industry
- A supportive and collaborative working environment
