Our client, a national insurance builder with over 20 years of experience across Australia, specialises in the insurance construction sector for both residential and commercial properties. Amidst exciting growth, they are seeking an enthusiastic and motivated Repair Coordinator to join their team on a full-time or basis.
About the Role
You will be responsible for coordinating and managing the day-to-day customer service, scheduling, and administrative functions associated with residential property insurance repairs. Working closely with clients, customers, tradespeople, and internal stakeholders, you will ensure projects are delivered efficiently, communication is maintained throughout the repair process, and a high level of customer satisfaction is achieved from start to finish.
- Liaising with key clients, trades and customers throughout the claims and repairs process
- Organise and assign repairs to subcontractors
- Provide key clients with regular updates
- Adhoc admin where required
- 1+ years experience in a similar role with a focus on Repairs or Claims
- Experience working for an insurance builder, building supplier, or residential builder
- customer-centric with excellent written and verbal communication
- Excellent multi-task, strong attention to detail and organisational skills
- Self motivated with the ability to work within a team and autonomously
- Enjoy a varied role where every day brings new challenges and opportunities
- Full-time opportunity - Flexible working arrangements
- Free onsite parking
- Opportunities located North or South of the river
- Salary up to $90k + super
