Return to Work Officer

Public Sector People seeking a compassionate, proactive, and knowledgeable Return to Work Officer to join a Not for Profit organisation in Sydney.

As the Return to Work Officer, you will play a key role in supporting staff who have experienced workplace injuries or illness. You'll coordinate return-to-work programs, liaise with medical professionals and insurers, and ensure compliance with relevant NSW legislation. Your work will directly impact staff wellbeing and their ability to provide essential services to the community.

Key Responsibilities

• Coordinate and implement return-to-work (RTW) programs for injured or ill employees
• Act as the main contact between employees, managers, healthcare providers, and insurers
• Ensure compliance with NSW Workers Compensation legislation and organisational policies
• Develop and maintain accurate RTW documentation and case notes
• Provide education and advice to managers and staff on safe return-to-work processes
• Collaborate with WHS and HR colleagues to promote a culture of safety and support

• Knowledge of NSW workers compensation legislation and return-to-work processes
• Experience in injury management, return-to-work coordination, or a related HR/WHS role
• Excellent interpersonal and communication skills with a high level of empathy
• Ability to manage sensitive situations with discretion and professionalism
• Relevant qualifications in Return-to-Work Coordination, Rehabilitation, or Health & Safety