Public Sector People are seeking a Revenue Officer
to join a council in South Sydney and play a key role in the delivery of high-quality revenue and debt management services to their community.
As a Revenue Officer, you will be responsible for providing high-level support and guidance to customers in relation to rates and sundry debtor enquiries, managing debt recovery processes, and maintaining accurate financial and customer records.
Key Responsibilities
- Deliver exceptional customer service by responding to rates and debtor enquiries and providing accurate advice in line with Council policy and legislation.
- Maintain accurate ownership and property information to support timely and correct rating transactions.
- Process and manage Council’s Rates and Charges, sundry debtor data, and ensure the integrity of related financial records.
- Negotiate and maintain effective payment arrangements in line with Council’s Debt Recovery and Financial Hardship Policy.
- Manage pensioner rebates and compliance checks under the Pensioner Rates Policy.
You are someone who thrives in a high-volume environment and takes pride in your attention to detail. You’re confident in dealing with customers, stakeholders, and colleagues, and bring strong technical and communication skills to the table.
What We’re Looking For :
- Proven experience in Rates, Revenue or Accounts Receivable role.
- Tertiary qualifications in a relevant field and/or equivalent experience in a financial operations environment.
- Proven experience in a high-volume transactional setting with excellent attention to detail.
- Strong knowledge of relevant legislation and council policy related to revenue functions.
- Experience in debt recovery and handling financial customer service enquiries.
- High level interpersonal and communication skills.
- Experience using TechnologyOne software.
If you are interested, please apply now with your most up to date resume. For more information, contact Caitlin on 0421 061 922 or cmerrin@publicsectorpeople.com.au
