Revenue Officer

Public Sector People are seeking a  Revenue Officer  to join a council on Sydney's North Shore and play a key role in the delivery of high-quality revenue and debt management services to their community.

As a Revenue Officer, you will be responsible for providing high-level support and guidance to customers in relation to rates and sundry debtor enquiries, managing debt recovery processes, and maintaining accurate financial and customer records.

Contract role
ASAP Start - interviews w/c Monday 20th October

Key Responsibilities

• Deliver exceptional customer service by responding to rates and debtor enquiries and providing accurate advice in line with Council policy and legislation.
• Maintain accurate ownership and property information to support timely and correct rating transactions.
• Process and manage Council’s Rates and Charges, sundry debtor data, and ensure the integrity of related financial records.
• Negotiate and maintain effective payment arrangements in line with Council’s Debt Recovery and Financial Hardship Policy.
• Manage pensioner rebates and compliance checks under the Pensioner Rates Policy.

• Proven experience in Rates, Revenue or Accounts Receivable role.
• Tertiary qualifications in a relevant field and/or equivalent experience in a financial operations environment.
• Proven experience in a high-volume transactional setting with excellent attention to detail.
• Strong knowledge of relevant legislation and council policy related to revenue functions.
• Experience in debt recovery and handling financial customer service enquiries.

• Experience using TechnologyOne software.