Contract: 6 months | Immediate Start
Hourly Pay Rate: $45-50 p/h + Super
Responsibilities:
- Provide a high level of customer service to residents and businesses regarding domestic and non-domestic waste management services.
- Manage customer enquiries and service requests, resolving issues efficiently through phone, email and written correspondence.
- Liaise with waste collection contractors and internal Council teams to investigate and resolve service-related issues.
- Maintain accurate customer, service and debtor records, ensuring all information is kept up to date within Council systems.
- Provide administrative support to the Waste Services team, including data entry, correspondence, reporting and monitoring of office supplies.
- Contribute to the review and improvement of waste services, policies and customer education materials to support effective service delivery.
- 2+ years experience in an administration support role within local government or working in a politically sensitive environment
- Previous experience with TechOne, Content Manager/TRIM, Authority or Pathway highly regarded
For a confidential discussion, please contact Chloe Dallimore at cdallimore@publicsectorpeople.com.au
Public Sector People is an equal opportunity employer. We embrace diversity and inclusion and are committed to creating a work environment that is supportive and empowering for all. We encourage qualified candidates of all backgrounds to apply.
To learn more about Public Sector People and our commitment to driving positive change in the public sector, please visit our website: https://www.publicsectorpeople.com.au
